Help

 

Please refer to the following tutorials:                                                               

  • How to purchase a listing in the directory (Non-members) - tutorial
  • How to access an account, and revise information in your listing (all) - tutorial
  • How to purchase a listing in the directory (CaGBC members) - tutorial

Email info@cagbc.org

 

Call toll free 1-866-941-1184, or 613 241-1184

 

 

 

Frequently Asked Questions

 

What happens if I forget my password?

If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided with your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated. 

 

Am I required to have an account to add items to the site? 

Yes. In order to add any item, including Free items, to the directory you must have an account.

 

How can I sign up for an account?

To sign up as an advertiser, go to the 'Purchase a Listing’ link at the top navigation menu, select an item and level, and click the 'SIGN UP' button. Fill out all fields and write down your username and password for future reference. Choose the best payment gateway for you and follow the steps to finish the process. 

 

What determines which listings appear as Featured Listings on the Home Page and main Listings page?

Only Showcase Listings appear as Featured Listings. They are randomly rotated on the Home Page and the main Listings page.

 

How can I switch the language the directory is displayed in?

You can change the language by clicking ‘English’ at the top right of any page. 

 

What do the numbers that appear after Category and Sub-Category names mean?

These numbers illustrate the total number of items registered under that category.

  

Why am I receiving an 'Account Locked' message?

If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.